Our refund policy is outlined below to ensure that your payments are securely and promptly returned when applicable.

When a Refund is Applicable

• If the product you ordered is out of stock.
• If you receive a defective product and we do not have a replacement available in our stock.
• If an order is canceled for a valid, logical reason after an advance payment has been made.

Refund Timeframe & Method

• The standard refund process generally takes 3 to 7 working days.
• The refund will be processed through the exact same medium (e.g., bKash, Nagad, Bank) that was used to make the initial payment.
• Please note that delivery charges are non-refundable (unless the wrong product was dispatched by us).